When you walk through the doors of Ivory & Birch the first thing you’ll notice is how large the store is and how much variety they offer, but once you spend more time there you’ll see that the quality of the items is equal to the quantity. What started as a women’s fashion boutique has totally evolved into a destination boutique where you can “literally get everything,” says store owner Deloran Thompson.

Everything in the store is hand-picked by Thompson, who tries to appeal to a wide range of tastes and price points so that Ivory & Birch has something for everyone. She also looks for ways to make the selection unique by carrying brands that won’t be found in other local or national stores.

One of the highlights of the shopping experience is their “old school customer service,” according to Thompson, which is based around building relationships with customers, recommending products they’ll love, calling them when orders arrive, and even gift wrapping purchases.

The biggest surprise for Thompson in operating the store so far, has been the opportunity to give back to the community. “I thought it was just going to be me, fun, picking out clothes and gifts and all these things,” says Thompson, “and then it kind of developed into a way to give back, and that’s probably the thing I’m the most proud of.”

Visit Ivory & Birch in Boardman, Ohio for anything from women’s fashion to home décor and everything in between.